Terms of Service

Last Updated: April 17, 2026

Welcome to Get Vaulted ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, including our "Coming Soon" landing page and any merchandise purchases.

By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, you must not use our services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this website. By using our services, you represent and warrant that you meet this requirement.

2. Orders & Payments

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order at our sole discretion
• Limit quantities purchased
• Cancel orders suspected of fraud or unauthorized activity

Payment Processing

Payments are processed securely through Stripe. By completing a purchase, you agree to Stripe’s Terms of Service.

We do not store full payment card details.

3. Pricing & Errors

All prices are listed in USD and are subject to change at any time without notice.

We reserve the right to:

• Correct pricing errors
• Cancel orders placed with incorrect pricing
• Refuse fulfillment due to inaccuracies

4. Shipping & Fulfillment

Shipping times are estimates only and are not guaranteed.

We are not responsible for:

• Delays caused by carriers
• Lost, stolen, or damaged packages after shipment
• Incorrect shipping information provided by the customer

Risk of loss transfers to you upon delivery to the carrier.

5. Returns, Refunds, and Chargebacks

Made-to-Order Merchandise

All merchandise is made-to-order and produced specifically for each customer at the time of purchase. As a result, we do not accept returns or exchanges for:

• Buyer’s remorse
• Incorrect size selection
• Incorrect shipping information provided at checkout

Defective or Incorrect Items

We stand behind the quality of our products. If an item arrives defective, damaged, or incorrect due to our error, we will make it right.

To request a replacement or refund, you must:

• Contact us within 7 days of delivery
• Provide clear photographic evidence of the issue

Eligible issues include:

• Manufacturing defects
• Damage sustained during production or transit
• Incorrect item, size, or design

We reserve the right to determine eligibility for replacements or refunds at our sole discretion.

Resolution

If your claim is approved, we may, at our discretion:

• Provide a replacement item at no additional cost, or
• Issue a refund to the original payment method

We are not required to have the item returned prior to issuing a replacement or refund.

Chargebacks

You agree to contact us first to resolve any issue before initiating a chargeback.

We reserve the right to:

• Challenge and dispute any chargeback
• Submit evidence to payment processors
• Restrict or permanently ban users who engage in fraudulent or abusive disputes

6. Intellectual Property

All content on this website, including logos, branding, designs, text, and graphics, is the property of Get Vaulted and is protected by intellectual property laws.

You may not:

• Copy, reproduce, or distribute content without permission
• Use our branding for commercial purposes

7. Prohibited Conduct

You agree not to:

• Use the site for unlawful purposes
• Attempt to gain unauthorized access to systems
• Interfere with website functionality
• Engage in fraud, abuse, or harmful behavior

We reserve the right to suspend or terminate access for violations.

8. Accounts (If Applicable)

If accounts are enabled in the future, you are responsible for maintaining the confidentiality of your account credentials.

We are not liable for unauthorized access resulting from your failure to safeguard your login information.

9. Disclaimer of Warranties

The website and all products are provided "as is" and "as available" without warranties of any kind.

We disclaim all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product in question

11. Indemnification

You agree to indemnify and hold harmless Get Vaulted from any claims, damages, liabilities, and expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your misuse of products or services

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes shall be resolved exclusively through binding arbitration in Texas.

You waive the right to:

• Participate in class actions
• Bring claims in court (except small claims court where permitted)

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of the updated Terms.

15. Termination

We reserve the right to terminate or suspend access to our website at any time, without notice, for any reason.

16. Contact Information

If you have any questions regarding these Terms, contact us at:

Email: support@shopgetvaulted.com
Website: https://www.shopgetvaulted.com